Privacy Policy

Mullberry Gardens is a garden maintenance company servicing residential and commercial properties.

Business Owner: Simon Baker
Registered Address: Available upon request
Email: contact@mullberrygardens.co.uk

What Information We Collect

We may collect and store the following personal data when you:

Contact us via email, website form, or phone
Use our services

Information may include:

Your name
Contact information
Booking details
Any messages or feedback you provide

How We Use Your Information

We collect this information to:

Provide and manage services you've requested
Respond to your enquiries
Maintain records in line with legal, and insurance requirements
Improve the service we offer

Lawful Basis for Processing

We rely on one or more of the following lawful bases under UK GDPR:

Consent (e.g. you’ve asked to be contacted or to use our services)
Contract (providing services you’ve requested)
Legal obligation (e.g. keeping records)
Legitimate interests (e.g. client support, service improvement)

How We Store and Protect Your Data

Your information is securely stored using:

Encrypted digital records (via password-protected devices or software)
Secure booking and payment platforms (e.g. IONOS mail)
Paper notes (if used) stored securely and confidentially.

Sharing Your Data

We do not sell or share your data for marketing.
We may share limited information only when:

Required by law

Cookies and Website Analytics

Our website may use cookies or tools like Google Analytics to understand how visitors use the site. This helps improve performance and user experience. You can adjust your cookie settings at any time in your browser.

Your Rights

Under UK GDPR, you have rights to:

Access your personal data
Request correction or deletion (where applicable)
Object to or restrict processing
Withdraw consent (where consent was given)
Complain to the Information Commissioner’s Office (ICO)
https://www.ico.org.uk
https://www.gov.uk/data-protection

Contact

If you have questions about this privacy policy or your personal data, please contact us at contact@mullberrygardens.co.uk